Terms of service

Terms and Conditions

Last Updated: 11/08/2026

This website, https://thesixpleatsdenim.co.in/ ("Website"), is owned and operated by The SixPleats Denim, a proprietorship business operating under the brand name The Six Pleats Denim ("Six Pleats Denim", "we", "us", "our", or "the Company"), having its business address at:

Infant Grace Apartment, A001, Ground Floor, Atithi Layout, ST Halli, TC Palya, KR Puram, Bangalore, Karnataka 560036, India.

Please read these Terms and Conditions carefully before accessing, browsing, registering on, or purchasing products through the Website.

By accessing or using the Website, placing an order, or purchasing any product through the Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, along with our Privacy Policy, Shipping Policy, Return & Exchange Policy, and Refund Policy.

If you do not agree with any part of these Terms and Conditions, please refrain from using the Website or purchasing products through it.

The Six Pleats Denim reserves the right to modify, update, or replace these Terms and Conditions at any time. Any changes will become effective when posted on the Website. Your continued use of the Website after such changes constitutes acceptance of the revised Terms and Conditions.

1. Electronic Agreement

These Terms and Conditions constitute an electronic agreement between you and The SixPleats Denim.

By accessing the Website, creating an account, placing an order, or otherwise using the services provided through the Website, you consent to enter into this agreement electronically.

You also consent to receive communications from us electronically, including order confirmations, shipping updates, payment-related communications, customer service communications, and other transactional or service-related communications.

Where you have separately provided consent, you may also receive promotional and marketing communications from us.

2. Privacy

Your privacy is important to us.

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

By using the Website, you acknowledge that you have read and understood our Privacy Policy.

Privacy Policy: PRIVACY POLICY

3. Eligibility

You must be legally capable of entering into a binding contract under applicable laws of India to use this Website and purchase products from Six Pleats Denim.

If you are under 18 years of age, you may use the Website or purchase products only with the involvement and consent of a parent or legal guardian.

By using the Website, you represent that the information provided by you is accurate and that you have the legal capacity to enter into transactions with us.

4. Website Information and Product Representation

We make reasonable efforts to ensure that the information displayed on the Website, including product descriptions, photographs, prices, size information, availability, and other product details, is accurate and up to date.

However, minor variations may occur due to:

  • Differences in screen or device displays.

  • Lighting and photography conditions.

  • Manufacturing or finishing variations.

  • Differences in fabric texture, wash, colour, or appearance.

  • Measurement tolerances inherent to clothing products.

Product images are provided for representation purposes. Actual product colours may vary slightly depending on your device, monitor, or screen settings.

Six Pleats Denim does not guarantee that every product image will exactly reproduce the actual colour or appearance of the product received.

5. Product Availability

All products displayed on the Website are subject to availability.

We reserve the right to:

  • Limit the quantity of products available for purchase.

  • Discontinue any product without prior notice.

  • Modify product specifications, descriptions, or pricing.

  • Refuse or cancel an order where a product is unavailable or where an error has occurred in the product listing.

If an order is cancelled by us after payment has been received, the amount paid for the cancelled order will be refunded through the applicable payment method, subject to our Refund Policy and applicable law.

6. Orders and Order Acceptance

When you place an order through the Website, you are making an offer to purchase the selected products.

After placing an order, you will receive an order confirmation through the email address, phone number, or other contact details provided by you.

An order confirmation does not necessarily constitute final acceptance of the order. The order will be considered accepted when the order is processed and confirmed by Six Pleats Denim.

Six Pleats Denim reserves the right to accept, reject, cancel, or limit any order where reasonably necessary, including in cases involving:

  • Product unavailability.

  • Incorrect product or pricing information.

  • Payment issues.

  • Suspected fraudulent or unauthorised transactions.

  • Incorrect shipping information.

  • Duplicate or unusually large orders.

  • Violation of these Terms and Conditions.

Where an order is cancelled after payment has been received, the applicable refund will be processed in accordance with our Refund Policy and applicable law.

7. Accuracy of Billing and Account Information

You agree to provide accurate, complete, and current information when placing an order or creating an account on the Website.

This may include:

  • Full name.

  • Billing address.

  • Shipping address.

  • Mobile number.

  • Email address.

  • Payment information.

  • Any other information required to process your order.

You are responsible for ensuring that your shipping and contact information is correct.

Six Pleats Denim shall not be responsible for delays, failed deliveries, additional charges, or losses resulting from incorrect, incomplete, or outdated information provided by you, to the extent permitted under applicable law.

8. Pricing and Payment

All prices displayed on the Website are in Indian Rupees (INR) unless otherwise specified.

Applicable taxes, shipping charges, discounts, and other charges, if any, will be displayed during the checkout process.

Six Pleats Denim reserves the right to change product prices, offers, discounts, promotions, and other commercial terms at any time without prior notice.

However, any price applicable to an order that has already been successfully accepted and confirmed will be handled in accordance with applicable law.

Payments may be made through the payment methods made available on the Website, including payment services provided through Razorpay.

By making a payment, you confirm that you are authorised to use the selected payment method.

Payment transactions may also be subject to the terms, conditions, and privacy policies of the applicable payment service provider.

9. Shipping and Delivery

Six Pleats Denim currently provides shipping within India only.

We do not currently offer international shipping.

Shipping charges, where applicable, will be displayed during checkout or communicated to the customer before order confirmation.

Estimated delivery timelines will be communicated through the Website, order confirmation, shipping confirmation, or other applicable communication.

Delivery timelines are estimates and may be affected by circumstances beyond our reasonable control, including:

  • Courier delays.

  • Weather conditions.

  • Public holidays.

  • Strikes or transportation disruptions.

  • Incorrect shipping information.

  • Remote delivery locations.

  • Government or regulatory restrictions.

  • Unforeseen logistical circumstances.

Once an order has been handed over to the delivery partner, delivery is subject to the courier company's operational timelines.

For additional information, please refer to our Shipping Policy.

Shipping Policy: [INSERT SHIPPING POLICY URL]

10. Delivery Attempts and Undelivered Orders

Customers are responsible for ensuring that someone is available to receive the order at the provided delivery address.

If an order cannot be delivered because of an incorrect address, incomplete information, repeated failed delivery attempts, refusal to accept the package, or other circumstances attributable to the customer, additional shipping or re-delivery charges may apply where permitted.

Orders returned to Six Pleats Denim due to customer-related delivery failure will be handled in accordance with our applicable Shipping Policy and Refund Policy.

11. Returns, Exchanges and Refunds

Returns, exchanges, cancellations, and refunds are subject to our applicable policies.

Customers are advised to carefully review the relevant policies before placing an order.

Refund Policy: https://thesixpleatsdenim.co.in/policies/refund-policy

Certain products may be excluded from return or exchange due to their nature, hygiene considerations, promotional conditions, or other reasons specified on the Website or product page.

Where a return or exchange is permitted, the customer must comply with the applicable eligibility conditions, timelines, product condition requirements, and return procedure.

Products returned in an altered, damaged, washed, worn, stained, used, or otherwise unacceptable condition may be rejected, subject to applicable consumer laws and the applicable Return & Exchange Policy.

12. Product Care and Customer Responsibility

Customers are responsible for following the care and washing instructions provided with the product.

Six Pleats Denim shall not be responsible for damage resulting from improper washing, ironing, drying, storage, alteration, use of unsuitable detergents, or failure to follow the product care instructions.

Where a product is claimed to be defective or damaged upon delivery, the customer should notify us within the timeframe specified in our Return & Exchange Policy and provide the required photographs, videos, order details, or other information necessary to assess the issue.

13. Promotional Offers and Discounts

From time to time, Six Pleats Denim may provide promotional offers, discounts, coupon codes, sale prices, or other promotional benefits.

Unless otherwise stated:

  • Offers may be subject to specific terms and conditions.

  • Promotional codes cannot be exchanged for cash.

  • Offers may not be combined with other offers.

  • Offers may have limited validity.

  • Offers may be restricted to specified products, collections, customers, or order values.

  • Six Pleats Denim reserves the right to modify or withdraw an offer where permitted by law.

The specific terms applicable to a promotion will be communicated along with the relevant offer.

14. Intellectual Property Rights

All content available on the Website, including but not limited to:

  • Brand name and logo.

  • Product photographs.

  • Product designs and descriptions.

  • Text and written content.

  • Graphics and artwork.

  • Videos.

  • Website design and layout.

  • Product names.

  • Trademarks and service marks.

  • Other visual and creative materials.

is owned by or licensed to The SixPleats Denim and is protected under applicable intellectual property laws.

You may access and use the Website solely for personal and lawful purposes.

You may not, without prior written permission:

  • Copy or reproduce Website content.

  • Modify or distribute Website content.

  • Republish photographs or product descriptions.

  • Use our brand name or logo commercially.

  • Sell, reproduce, or commercially exploit Website materials.

  • Scrape, extract, or systematically collect Website content.

  • Use our content to create competing commercial materials.

15. User Conduct

You agree to use the Website only for lawful purposes.

You must not:

  • Provide false or misleading information.

  • Impersonate another person or entity.

  • Attempt to gain unauthorised access to the Website.

  • Interfere with the Website's operation or security.

  • Introduce viruses, malware, or other harmful code.

  • Use automated systems to scrape or collect Website information without permission.

  • Engage in fraudulent transactions.

  • Use stolen or unauthorised payment methods.

  • Attempt to exploit pricing, promotional, technical, or other Website errors.

  • Use the Website for any unlawful or fraudulent purpose.

Six Pleats Denim reserves the right to restrict or terminate access to the Website where misuse, fraud, or violation of these Terms is reasonably suspected.

16. Third-Party Services and Links

The Website may use or contain links to third-party services, including payment gateways, logistics providers, social media platforms, analytics services, or other external websites.

Third-party services are governed by their own terms and policies.

Six Pleats Denim does not control and is not responsible for the availability, security, content, policies, or practices of third-party websites or services, except to the extent required under applicable law.

17. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website and its content are provided on an "AS IS" and "AS AVAILABLE" basis.

We do not guarantee that:

  • The Website will always be available or uninterrupted.

  • The Website will always be error-free.

  • All information will always be completely accurate or current.

  • The Website will be free from viruses or other harmful components.

  • Every product will remain continuously available.

Nothing in these Terms is intended to exclude or restrict any consumer rights or legal protections that cannot lawfully be excluded or restricted under applicable Indian law.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Six Pleats Denim shall not be liable for indirect, incidental, special, consequential, or punitive losses arising from the use of the Website or inability to use the Website.

Nothing in these Terms shall limit or exclude liability where such limitation or exclusion is prohibited under applicable law, including liability arising from statutory consumer rights that cannot legally be waived.

19. Indemnification

You agree to indemnify and hold harmless The SixPleats Denim, its proprietor, employees, representatives, service providers, and affiliates from claims, losses, liabilities, damages, costs, or expenses arising from:

  • Your violation of these Terms and Conditions.

  • Your misuse of the Website.

  • Your violation of applicable law.

  • Your infringement of another person's rights.

  • Any fraudulent or unauthorised activity conducted through your account or payment method.

This clause shall apply only to the extent permitted under applicable law.

20. Suspension and Termination

We reserve the right to suspend or restrict your access to the Website where we reasonably believe that you have:

  • Violated these Terms and Conditions.

  • Engaged in fraudulent or unlawful activity.

  • Misused the Website.

  • Attempted to interfere with the Website or its systems.

  • Provided false or misleading information.

Termination or restriction of access will not affect rights or obligations that have already accrued before termination.

21. Changes to the Website and Services

Six Pleats Denim reserves the right to modify, suspend, discontinue, or update any part of the Website, products, services, features, content, pricing, or promotional offers at any time.

We will endeavour to provide appropriate notice where required by applicable law.

22. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer protection laws and the jurisdiction available to consumers under applicable law, disputes arising out of or relating to the Website, products, or these Terms shall be subject to the jurisdiction of the competent courts at Bengaluru, Karnataka, India.

Nothing in this clause shall restrict any statutory right available to a consumer under applicable law.

23. Grievance Redressal

In accordance with applicable law, customers may contact us regarding complaints, concerns, orders, products, payments, delivery, returns, refunds, or other issues.

Grievance Officer

Name: Vidhya Viswanath

Designation: Grievance Officer

Email: vidhya.nbr89@gmail.com

Address: Infant Grace Apartment, A001, Ground Floor, Atithi Layout, ST Halli, TC Palya, KR Puram, Bangalore, Karnataka 560036, India.

We will endeavour to acknowledge and resolve complaints within the timelines prescribed under applicable law and our internal grievance process.

24. Force Majeure

Six Pleats Denim shall not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control, including natural disasters, acts of government, war, civil disturbances, strikes, pandemics, transportation disruptions, technical failures, internet outages, or other unforeseen events.

Where reasonably possible, we will take appropriate steps to minimise the impact of such events on customers and orders.

25. Severability

If any provision of these Terms and Conditions is determined to be invalid, unlawful, or unenforceable by a competent authority, that provision shall be interpreted or modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue to remain in full force and effect.

26. Entire Agreement

These Terms and Conditions, together with the Privacy Policy, Shipping Policy, Return & Exchange Policy, Refund Policy, and any other policies expressly referenced on the Website, constitute the agreement governing your use of the Website and purchase of products from Six Pleats Denim, subject to applicable law.

27. Contact Information

For questions, concerns, complaints, or assistance regarding these Terms and Conditions or your order, please contact us at:

Brand: The Six Pleats Denim

Legal Name: The SixPleats Denim

Website: https://thesixpleatsdenim.co.in/

Email: support@thesixpleatsdenim.co.in

Phone: 9972800865

Business Address:
Infant Grace Apartment, A001, Ground Floor,
Atithi Layout, ST Halli, TC Palya, KR Puram,
Bangalore, Karnataka 560036, India.

Grievance Officer: Vidhya Viswanath

By accessing or using https://thesixpleatsdenim.co.in/ or placing an order through the Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, subject to your rights under applicable law.