Shipping policy

Shipping Policy – The Six Pleats Denim

Last Updated: 11/08/2026

At The Six Pleats Denim, we are committed to delivering your orders safely and within the estimated delivery timelines. Please review this Shipping Policy before placing an order.

Processing Time

Orders are usually processed within [1–3 business days] after successful payment confirmation.

During festive seasons, promotional sales, product launches, or periods of high demand, processing may take longer.

Orders placed on Sundays and public holidays will generally be processed on the next working day.

Once your order has been processed and dispatched, you will receive shipping confirmation and tracking details through the contact information provided by you.

Shipping Methods & Delivery Timeline

We partner with reliable third-party courier and logistics providers to deliver orders across India.

Estimated delivery timelines are:

- Within Karnataka: [5–7 business days]
- Rest of India: [10–12 business days]

Delivery timelines are estimates and may vary depending on the delivery location, courier operations, weather conditions, public holidays, transportation disruptions, or other circumstances beyond our reasonable control.

Remote or difficult-to-reach locations may require additional delivery time.

Shipping Charges

Applicable shipping charges will be displayed at checkout before payment.

Shipping charges may vary depending on the delivery location, order value, or other applicable factors.

From time to time, The Six Pleats Denim may offer free shipping promotions. Any applicable conditions will be clearly mentioned on the Website or promotional offer.

Order Tracking

Once your order has been dispatched, you will receive a tracking ID and/or tracking link through email, SMS, WhatsApp, or other contact details provided by you.

You can use the tracking information to monitor your shipment through the applicable courier or logistics provider.

Tracking information may take some time to become active after the shipment has been handed over to the courier.

Delivery Attempts

The courier partner may make multiple delivery attempts before marking a shipment as undeliverable.

Customers are responsible for ensuring that someone is available to receive the order at the provided delivery address.

If a delivery attempt fails due to customer-related reasons, such as unavailability, incorrect address, incomplete address, refusal to accept the package, or failure to respond to the courier, additional delivery or reshipping charges may apply where applicable.

Incorrect Address or Failed Delivery

Customers are responsible for providing a complete and accurate shipping address, including:

Full name.

House/flat number.

Street/locality.

City.

State.

PIN code.

Valid mobile number.

If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, or due to repeated failed delivery attempts or refusal to accept the shipment, the shipment may be returned to us.

Any reshipping request may be subject to additional shipping charges.

Delayed or Lost Shipments

While we work with reliable logistics partners, delivery delays may occasionally occur due to circumstances beyond our reasonable control.

These may include:

Courier delays.

Weather conditions.

Public holidays.

Strikes or transportation disruptions.

Natural disasters.

Incorrect or incomplete address information.

Government restrictions.

Unexpected logistical or operational issues.

If your shipment appears to be significantly delayed or lost in transit, please contact us using the details provided below. We will coordinate with the relevant logistics provider and assist in resolving the issue.

Damaged or Tampered Packages

If your package appears damaged, opened, or tampered with at the time of delivery:

Take clear photographs/videos of the package before opening it.

Record the unboxing process from the unopened package.

Keep the original packaging and shipping label.

An unedited unboxing video may be required when investigating damage or incorrect-product claims. Please refer to our Return & Refund Policy for complete details.

Return & Refund Policy: https://thesixpleatsdenim.co.in/policies/refund-policy

Delivery Areas

The Six Pleats Denim currently ships within India only.

We do not currently offer international shipping.

Orders can be delivered to serviceable PIN codes across India, subject to availability of courier services at the destination.

Delivery Responsibility

Once an order has been dispatched, delivery is handled by our third-party courier or logistics partner.

We will make reasonable efforts to assist customers with delayed, damaged, or lost shipments and coordinate with the relevant courier partner where necessary.

However, delivery timelines may be affected by circumstances outside our reasonable control.

Nothing in this policy limits any rights or remedies available to customers under applicable law.

Contact Us

For any shipping-related questions or assistance, please contact:

The Six Pleats Denim

Legal Name: The SixPleats Denim

Website: https://thesixpleatsdenim.co.in/

Email: support@thsixpleatsdenim.co.in

Business Address:
Infant Grace Apartment, A001, Ground Floor,
Atithi Layout, ST Halli, TC Palya, KR Puram,
Bangalore, Karnataka 560036, India.

Grievance Officer: Vidhya Viswanath

Email: support@thsixpleatsdenim.co.in

By placing an order on The Six Pleats Denim, you acknowledge that you have read and understood this Shipping Policy, subject to your rights under applicable law.